We will gladly refund or exchange your product within 14 days of the date of your purchase, as long as your item is unused and in brand new condition. The packaging must also be in brand new condition.
For online refunds, you are responsible for shipping your product(s) back to Tosho Knife Arts (602 Markham Street, Toronto, Ontario M6G 2L8, Canada) along with the receipt of purchase. The item(s) must be in brand new condition upon arrival in order for a full refund. Please contact us before you send anything out.
If you live within the Greater Toronto Area, contact us to arrange a time to refund in person.
Custom orders are non-refundable.